Privacy Notice

Depending on how you interact with us, we may collect the following categories of personal information:

• Identity Information
• Contact Information
• Location Information
• Account & Security Information
• Family & Sponsor Information
• Financial & Payment Information
• Academic & Education Records
• Application Materials
• Website & Usage Information
• Communications With Us
• Other Information You Provide

We only collect information that we need to advise you, match you with suitable programs and institutions, prepare and submit applications on your behalf, communicate with you, run our website, meet our legal and contractual obligations, and improve our services. We never sell your personal information.

What it is: Information that identifies you as an individual.

Whose: Students, parents and sponsors, prospective clients, applicants, partners, and website visitors.

Examples: First and last name, gender, date and place of birth, nationality, passport number and a copy of your passport, and government-issued ID details where required for an application.

Why we use it: To verify who you are, prepare and submit applications to schools and institutions, and meet the identity requirements set by universities, visa authorities, and our partners.

Basis: To perform our services for you, to comply with applicable law, and our legitimate interest in running our business.

How we collect it: Directly from you through forms, our website, email, and in person.

What it is: Information that lets us reach you.

Whose: Students, parents and sponsors, prospective clients, applicants, partners, and website visitors.

Examples: Email address, home and mailing address, phone and mobile numbers, and the name of your school or employer where relevant.

Why we use it: To respond to your inquiries, schedule consultations, send you updates about your application, and provide the support you have asked for.

Basis: To perform our services for you, with your consent for marketing messages, and our legitimate interest in communicating with you.

How we collect it: Directly from you through forms, our website, email, and in person.

What it is: General information about where you are located.

Whose: Students, parents and sponsors, prospective clients, applicants, partners, and website visitors.

Examples: Home or mailing address, country, city, postal code, and district.

Why we use it: To recommend programs and destinations that fit you, plan travel and accommodation, and meet visa and institutional requirements.

Basis: To perform our services for you and our legitimate interest in tailoring our advice.

How we collect it: Directly from you through forms, our website, email, and in person.

What it is: Information we use to keep your account and our systems secure.

Whose: Clients, applicants, and platform users.

Examples: Username, login credentials, IP address, and cookies set through our website.

Why we use it: To run and secure our platform, prevent fraud and unauthorized access, and meet our legal obligations.

Basis: Our legitimate interest in keeping our services secure and to perform our services for you.

How we collect it: Automatically through our website and systems, and directly from you when you create an account.

What it is: Information about family members or sponsors connected to an application.

Whose: Students and the parents or sponsors supporting them.

Examples: A family member's or sponsor's name, relationship to the student, contact details, and the financial documents some institutions and visa authorities require to confirm sponsorship.

Why we use it: To prepare applications that require sponsor or family details, confirm financial support, and provide an emergency contact when needed.

Basis: To perform our services for you and our legitimate interest in completing applications accurately. If you provide information about another person, please make sure they are aware of this notice.

How we collect it: Directly from you through forms, our website, email, and in person.

What it is: Information needed to process payments and verify financial requirements.

Whose: Clients and their sponsors.

Examples: Billing details, payment card information (processed securely by our payment providers), bank statements, and proof-of-funds documents required for applications and visas.

Why we use it: To collect fees for our services, support applications that require proof of funds, and keep accurate financial records.

Basis: To perform our services for you and to comply with applicable law.

How we collect it: Directly from you and through our secure payment processors.

What it is: Information about your academic background and qualifications.

Whose: Students and applicants.

Examples: Transcripts, diplomas and certificates, grades, test scores (such as TOEFL, IELTS, SAT, or GRE), school and program history, and your resume or CV.

Why we use it: To assess your eligibility, recommend programs, and prepare and submit applications to the institutions you choose.

Basis: To perform our services for you and our legitimate interest in advising you well.

How we collect it: Directly from you through forms, our website, email, and in person.

What it is: Documents and content you submit as part of an application.

Whose: Students and applicants.

Examples: Personal statements, statements of purpose, letters of recommendation, references, portfolios, and supporting documents.

Why we use it: To review, refine, and submit complete applications on your behalf.

Basis: To perform our services for you.

How we collect it: Directly from you and, with your permission, from referees you nominate.

What it is: Information about how you use our website.

Whose: Website visitors and platform users.

Examples: Pages you view, links you click, browser and device type, approximate location, and information collected through cookies and analytics tools.

Why we use it: To operate and improve our website, understand what our visitors find useful, and measure the performance of our content.

Basis: Your consent for non-essential cookies and our legitimate interest in maintaining and improving our website.

How we collect it: Automatically through cookies and similar technologies when you visit our website.

What it is: Records of the conversations you have with us.

Whose: Anyone who contacts us.

Examples: Emails, messages, contact-form submissions, and notes from consultations and phone calls.

Why we use it: To answer your questions, keep a record of your requests, and provide consistent support.

Basis: To perform our services for you and our legitimate interest in responding to you.

How we collect it: Directly from you when you contact us.

What it is: Any other information you choose to share with us.

Whose: Clients and prospective clients.

Examples: Preferences, goals, interests, and any details you add to support your application.

Why we use it: To deliver the services you have asked for and to give you more relevant advice.

Basis: To perform our services for you and to improve the quality of our work.

How we collect it: Directly from you through forms, our website, email, and in person.

Our website uses cookies and similar technologies. Some are essential for the site to work, while others help us understand how the site is used and improve it. We also use analytics tools, such as Google Analytics, that set their own cookies to measure traffic and engagement.

You can control or block cookies through your browser settings, and you can opt out of certain analytics tracking using the tools those providers offer. Blocking some cookies may affect how parts of the website function.

We do not sell your personal information. We share it only where it is needed to deliver our services or where the law requires it. This may include:

Partner institutions. Universities, colleges, language schools, and admissions offices that you apply to, so they can review your application and respond to it.

Service partners. Visa and immigration agencies, consulates, financial advisors, insurance providers, and travel and accommodation companies that help complete the services you have requested.

Service providers. Trusted vendors that support our operations, such as hosting, IT, payment processing, email, and analytics providers. They may only use your information to provide services to us and must keep it confidential and secure.

Legal and safety. Government agencies, regulators, courts, or other parties when required by law, to respond to a valid legal request, or to protect the rights, safety, and property of our clients, our Company, or others.

At events or conferences, information you provide through optional registration forms, such as your name or email address, may be shared with sponsors only where you have agreed to it.

We are based in the United States, and our partner institutions and service providers operate in many countries. As a result, your personal information may be stored on or transferred to servers and recipients outside your home country, including in the following countries where we work with institutions and providers:

• United States
• Canada
• United Kingdom
• Australia
• Germany
• Estonia
• Netherlands
• Ireland
• Spain
• Italy
• Malta
• Poland
• New Zealand

We share information internationally only as needed to deliver our services, and we take reasonable steps to make sure it stays protected, with appropriate safeguards and access restrictions, wherever it is processed.

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information against loss, misuse, and unauthorized access, disclosure, or alteration. These include access controls, encryption where appropriate, and secure storage. No method of transmission or storage is completely secure, but we work continuously to keep your information safe.

• We keep your personal information only for as long as we need it to provide our services, maintain our relationship with you, and meet our legal, tax, and accounting obligations.
• Where the law sets a minimum retention period, we keep the information for at least that long, and we may keep it somewhat longer to handle possible disputes or requests before deleting it.
• When we no longer need your information for any purpose, we delete, destroy, or anonymize it.
• If you ask us to delete information we are still legally required to keep, we may not be able to remove it until that obligation ends, but we will let you know.

Depending on where you live, you may have some or all of the following rights regarding your personal information:

• Access — to know whether we hold personal information about you and to request a copy of it
• Correction — to ask us to fix information that is inaccurate or incomplete
• Deletion — to ask us to delete your personal information, subject to legal limits
• Restriction and objection — to ask us to limit or stop certain uses of your information
• Opt-out — to unsubscribe from marketing emails and to opt out of non-essential cookies and analytics
• Portability — to receive certain information you provided in a portable format
• Knowing how we share — to learn the categories of recipients we share your information with
• No discrimination — to exercise these rights without being treated unfairly for doing so

To exercise any of these rights, contact us using the details below. We may need to verify your identity before acting on your request.

If you have questions about this Privacy Notice or would like to exercise your privacy rights, you can reach us in any of the following ways:

• By email at info@dreamuni.com
• By phone at +1 (315) 728 9597
• By mail at Dream Big Edtech LLC, 7901 4th St N, St. Petersburg, FL 33702, USA

To help us respond quickly, please include your name, the best email or phone number to reach you, and a clear description of your request.

We aim to respond to privacy requests within 30 days of receiving them. If we need more time or cannot fully grant a request, we will explain why. We may update this Privacy Notice from time to time, and the most current version will always be posted on this page.